Troubleshooting - Revision history

RID-12: /* 📩 Need More Help? */

2026-01-25T11:23:27Z

📩 Need More Help?

@@ Line 175: / Line 175: @@
 |-
 | 💬 Contact us in the <span class="plainlinks">[https://discord.com/invite/kPGpRkn Discord]</span>
 |}
 </div>
 </div>

2026-01-25T11:22:47Z

📩 Need More Help?

← Older revision		Revision as of 19:22, 25 January 2026
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	{\| class="ragnawiki-list"		{\| class="ragnawiki-list"
	\|-		\|-
	\| 💬 \|\| Contact us in the <span class="plainlinks">[https://discord.com/invite/kPGpRkn Discord]</span>		\| 💬 Contact us in the <span class="plainlinks">[https://discord.com/invite/kPGpRkn Discord]</span>
	\|-		\|-
	\| 📋 \|\| Check community forums for similar reports		\| 📋 Check community forums for similar reports
	\|-		\|-
	\| ✅ \|\| Ensure all steps above were followed completely		\| ✅ Ensure all steps above were followed completely
	\|-		\|-
	\| 🔍 \|\| Search existing solutions in our knowledge base		\| 🔍 Search existing solutions in our knowledge base
	\|}		\|}

2026-01-25T11:22:39Z

🛡️ Gepard Crash or Game Not Starting

← Older revision		Revision as of 19:22, 25 January 2026
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	{\| class="ragnawiki-list"		{\| class="ragnawiki-list"
	\|-		\|-
	\| 🛡️ \|\| Add <strong>exception in your antivirus or Windows Defender</strong> for the game folder		\| 🛡️ Add <strong>exception in your antivirus or Windows Defender</strong> for the game folder
	\|-		\|-
	\| 🗑️ \|\| Delete the current game folder		\| 🗑️ Delete the current game folder
	\|-		\|-
	\| 📁 \|\| Re-extract the game client into a <strong>new folder</strong> (not the old one)		\| 📁 Re-extract the game client into a <strong>new folder</strong> (not the old one)
	\|-		\|-
	\| 🎮 \|\| Launch the game and log in again		\| 🎮 Launch the game and log in again
	\|}		\|}
	</div>		</div>

2026-01-25T11:22:26Z

🛡️ D3DX9 Error

← Older revision		Revision as of 19:22, 25 January 2026
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	{\| class="ragnawiki-list"		{\| class="ragnawiki-list"
	\|-		\|-
	\| 🛡️ \|\| Follow the instruction in this link: <strong>https://learn.microsoft.com/en-us/answers/questions/2753248/missing-d3dx9-43-dll</strong>		\| 🛡️ Follow the instruction in this link: <strong>https://learn.microsoft.com/en-us/answers/questions/2753248/missing-d3dx9-43-dll</strong>
	\|}		\|}
	</div>		</div>

2026-01-25T11:22:14Z

🔐 Unable to Log In

← Older revision		Revision as of 19:22, 25 January 2026
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	{\| class="ragnawiki-list"		{\| class="ragnawiki-list"
	\|-		\|-
	\| 👤 \|\| You must create a <strong>Game Account</strong> in addition to your <strong>Master Account</strong>		\| 👤 You must create a <strong>Game Account</strong> in addition to your <strong>Master Account</strong>
	\|-		\|-
	\| ⚠️ \|\| The Master Account alone is not sufficient for logging into the game		\| ⚠️ The Master Account alone is not sufficient for logging into the game
	\|-		\|-
	\| 🌐 \|\| Create Game Account via: <span class="plainlinks">[https://ragnafied.net/account/create/ website]</span>		\| 🌐 Create Game Account via: <span class="plainlinks">[https://ragnafied.net/account/create/ website]</span>
	\|}		\|}

2025-11-14T13:40:35Z

🚫 Game Closes Immediately After Launch

← Older revision		Revision as of 21:40, 14 November 2025
Line 97:		Line 97:
	<strong>Microsoft Visual C++ Redistributables (2005–2012)</strong><br>		<strong>Microsoft Visual C++ Redistributables (2005–2012)</strong><br>
	All-in-One redistributable pack:<br>		All-in-One redistributable pack:<br>
	→ <span class="plainlinks">[https://~~github~~.~~com~~/~~abbodi1406~~/~~vcredist/releases~~ Download ~~from GitHub~~]</span>		→ <span class="plainlinks">[https://download.ragnafied.net/files/VisualCppRedist_AIO_x86_x64_90.zip Download]</span>
	</div>		</div>
	</div>		</div>

2025-11-13T14:38:35Z

🛡️ D3DX9 Error

← Older revision		Revision as of 22:38, 13 November 2025
Line 115:		Line 115:
	</div>		</div>
	<div>		<div>
	If you're having issues related to D3DX9, follow ~~these steps~~:		If you're having issues related to D3DX9, follow this step:
	</div>		</div>
	</div>		</div>

2025-11-11T02:33:24Z

Protected "Troubleshooting" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

← Older revision	Revision as of 10:33, 11 November 2025
(No difference)

2025-10-24T10:53:42Z

🚀 Quick Fix Checklist

← Older revision		Revision as of 18:53, 24 October 2025
Line 35:		Line 35:
	</div>		</div>
	</div>		</div>
	<div style="padding: 10px; background: rgba(52, ~~152~~, ~~219~~, 0.1); border-radius: 6px;">		<div style="padding: 10px; background: rgba(42, 142, 209, 0.1); border-radius: 6px;">
	<strong>🛡️ ~~DXD3~~ Error</strong>		<strong>🛡️ D3DX9 Error</strong>
	<div style="font-size: 12px; margin-top: 5px;">		<div style="font-size: 12px; margin-top: 5px;">
	• ~~Antivirus exceptions~~<br>		• Check Missing DLL's<br>
	• Fresh client install<br>		• Fresh client install<br>
	• Clean extraction		• Clean extraction

2025-10-24T10:52:47Z

🚀 Quick Fix Checklist

← Older revision		Revision as of 18:52, 24 October 2025
Line 29:		Line 29:
	<div style="padding: 10px; background: rgba(52, 152, 219, 0.1); border-radius: 6px;">		<div style="padding: 10px; background: rgba(52, 152, 219, 0.1); border-radius: 6px;">
	<strong>🛡️ Gepard Issues</strong>		<strong>🛡️ Gepard Issues</strong>
			<div style="font-size: 12px; margin-top: 5px;">
			• Antivirus exceptions<br>
			• Fresh client install<br>
			• Clean extraction
			</div>
			</div>
			<div style="padding: 10px; background: rgba(52, 152, 219, 0.1); border-radius: 6px;">
			<strong>🛡️ DXD3 Error</strong>
	<div style="font-size: 12px; margin-top: 5px;">		<div style="font-size: 12px; margin-top: 5px;">
	• Antivirus exceptions<br>		• Antivirus exceptions<br>